Engineering a Smarter Future, Together.
About the Company
Akkodis is a leading provider of workforce solutions, specializing in IT and engineering services. The company serves a wide range of industries, offering tailored solutions to meet specific client needs. With a focus on innovation and excellence, Akkodis partners with top-tier companies to deliver high-impact results in various sectors, including financial services, technology, and more.
About the Role
The Hadoop Production Support Analyst will be responsible for providing technical support for big data systems, ensuring smooth operation of Hadoop-based environments. The role will involve collaborating with cross-functional teams to support the infrastructure, solve complex issues, and ensure high system performance and availability in a financial services setting.
Responsibilities
- Provide production support for Hadoop Cloudera environments, ensuring high availability and performance.
- Analyze and troubleshoot issues related to big data systems and distributed environments.
- Collaborate with teams to identify root causes of incidents and implement long-term solutions.
- Assist with monitoring and tuning of Hadoop cluster performance.
- Work closely with clients and internal teams to ensure seamless delivery of services.
- Prepare and deliver technical presentations on system performance and solutions.
- Support data warehousing architectural approaches and help implement scalable solutions.
- Contribute to the continuous improvement of operational processes and systems.
Required Skills
- Bachelorโs degree in a technical or business-related field, or equivalent training.
- 7+ years of experience in data warehousing and at least 4 years in big data with Cloudera.
- Solid understanding of distributed systems and data architectures.
- Strong client-service orientation and ability to manage service delivery models.
- Excellent communication and presentation skills, with the ability to explain technical concepts to various stakeholders.
- Ability to work collaboratively with teammates to achieve project goals.
- Adaptability to emerging technologies and a commitment to continuous learning.
Preferred Qualifications
- PMP certification is a plus.
- Exposure to cloud platforms and other big data technologies.
- Experience in financial services industry preferred.
- Ability to troubleshoot and resolve technical issues efficiently.